Jaskirat
Randhawa
Hello, I am -

A Digital product developer working with organizations to steward meaningful impact at scale.

My work spans across various disciplines, supporting organizations to build category-defining products and prototypes. I am passionate about technical product development and enjoy performing multi-faceted roles. I love pursing challenging business problems, applying design thinking to explore new creative avenues worthy of investigation.

I’m currently a Lead Experience Manager at Verizon’s Omni Customer Experience team, managing chatbot conversational experiences. These are embedded in numerous branded mobile and web experiences, infused with real-time insights to provide rich user experiences.

I also work on product development, and strategy at Senscity, a climate intelligence company, co-founded in 2018. I lead the work on system architecture, product design, analytics to support business goals.

Scrum Certified: Professional Scrum Product Owner I (PSPO I)

PRODUCT STRATEGY

Starting with strategic planning driven by market and user research. Identifying critical problems to solve. Sizing and prioritizing effort for development. Crafting product vision for aligning business decisions among multiple working groups. Evaluating project feasibility for budget and operations approvals. Draft reporting requirements for impact assessment.

PRODUCT DESIGN

Conducting ideation workshops with design and engineering teams. Rapid prototype concepts with an aim towards an agreeable solution. Partner with ethnographic experts and data scientists to gather for insights for the existing state. Documenting technical specs along with example scenarios for handing-off to development teams.

PRODUCT DEVELOPMENT

Planning and leading the product roadmap. Collaborating with stakeholders and subject matter experts to set goals, expectations, and uncover any hidden impacts or risks. Analyze and prioritize work in agile sprints.

PRODUCT LAUNCH

Creating and managing release plans. Reporting product KPIs through the lifecycle of the product. Communicating release notes to support, analytics, marketing, and leadership teams. Evaluating analytical insights and user feedback to inform the next set of product initiatives.

TECHNICAL ABILITIES

  • Full-Stack Development: Node.js, Vue.js, Mongodb, Redis, and Firebase
  • Extract, transform and load (ETL) pipelines with Apache Spark
  • GIS data processing and visualizations
  • Application containerization with Docker & Kubernetes
  • Cloud computing on Amazon Web Services
  • JAM Stack website design and development
  • Technical prototyping, and proof-of-concepts
  • Git based source control and development
  • Hands-on familiarity with machine learning algorithms and Hadoop ecosystem

Exhibitions, Workshops, and Publications

  • Hosted Data-Visualization Workshop at Modelling Complex Urban Environments, WICI, Ontario, Canada, 2018
  • Panelist at Conference on The State of Green Roofs in New York City, 2018
  • Speaker at URExSRN Annual All Hands Meeting, demonstrated visualization platform, Phoenix Arizona, 2018
  • Hosted Data-Visualization Webinar lecture for URExSRN and distributed Cookbook for Urban Data Visualizations, 2018
  • Publication: “Solving Problems with Puzzles”, MISC Magazine, 2017
  • Speaker for Data-Visualization Seminar at “Resilient Cities, Livable Futures,” Data-Visualization Session. Urban Resilience to Weather-related Extremes Sustainability Research Network, The New School, New York, 2017
  • Publication: “Shape Changing Materials: Exploring Applications of Smart Memory Alloy with Fabric and 3D Visualizations”, Research Gate, 2016
  • Co-author for symposium at Urban Climate Resilience at Ecological Society of America, 2018
  • Publication: “Stickie: Mobile Device Supported Spatial Collaborations” to the proceedings and ACM Digital Library, 2016
  • Exhibited work at ACM, User Interface Software Technology Conference, Tokyo, 2016
  • Exhibited work at ACM, Spatial User Interfaces Conference, Tokyo, 2016
  • Exhibited work at FabCafe/Loftwork for YouFab Awards, Tokyo, 2016
  • Exhibited work at Between Spaces: MFA Design & Technology Thesis Show, New York 2016
  • Speaker at NYC Media Lab Annual Summit, New York, 2016
  • Exhibited work at NYC Media Lab IOT Media Mash, New York, 2016
  • Exhibited work at Boston Society of Architects Space, Boston, 2015
  • Exhibited work at Storefront Gallery for Art & Architecture, New York, 2015
  • Exhibited work at Metropolitan Museum of Art, Media Lab Expo, New York, 2015
  • Hosted Shape Changing Materials Workshop in collaboration with Noumena at The New School, 2016

Awards and Honors

  • Verizon Spotlight Award for performance excellence, 2019
  • Multiple Verizon Patent Awards for innovative digital experiences, 2018
  • Finalist at YouFab Global Creative Awards. 2016, Tokyo
  • Verizon Connected Futures Grant 2015-16, New York
  • Departmental Honors, AMT, Parsons, New York, 2016
  • The New Challenge Award for achievement in social innovation, The New School, New York, 2016
  • NYC Media Lab Combine Grant for Post from the Past, New York, 2015
  • A+E Networks History Design Jam Award, New York, 2015
  • Runner-Up at Hack Multiple Sclerosis Tech Hackathon, Boston, 2015
  • Travel Fund awarded by The New School for research at Self Assembly Lab, New York, 2015
  • Travel Fund awarded by The New School for Biogen Idec Health 2.0 Hackathon, New York, 2015
  • Runner-Up at Pernod Ricard Hackathon, New York, 2015
  • Dean’s Merit Scholarship for MFA in Design & Technology, The New School, New York, 2014
  • Secured First Degree Division in B.Tech Electrical and Electronics Engineering, CITM, India, 2012